RETURNS

You have 15 days from the date you receive your item to request a return. The item must be unused and in its original packaging. A receipt or proof of purchase is required.

To start a return, contact us through our contact page. We will provide you with a return address. Return shipping costs are the responsibility of the buyer. Items returned without a prior request cannot be accepted.

DAMAGES AND ISSUES

Inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately through our contact page. We will make it right.

NON-RETURNABLE ITEMS

We cannot accept returns on items that show signs of use or are not in their original packaging, unless they arrived defective or damaged (see above). Sale items are non-returnable except where required by law.

EXCHANGES

Return the item you have. Once we accept the return, place a new order for the item you want.

EU 14 DAY COOLING OFF PERIOD

Orders shipped to the European Union can be cancelled or returned within 14 days for any reason. The item must be in its original condition, unused, and in its original packaging. Receipt or proof of purchase is required.

REFUNDS

Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed within 10 business days to your original payment method. Your bank or credit card company may require additional time.

If more than 15 business days have passed since approval and you have not received your refund, contact us through our contact page.